CHESTERFIELD COUNTY, VA — The Chesterfield County Utilities Department is offering assistance to customers who have delinquent water or wastewater bills due to a financial hardship as a direct result from the COVID-19 pandemic.
The State of Virginia is providing Chesterfield County Utilities a portion of its federal Coronavirus Relief Funds from the Coronavirus Aid, Relief, and Economic Security (CARES) Act to provide direct assistance to customers who have a delinquent balance on their Chesterfield County utility water or wastewater account. This assistance is available for customers that have experienced a financial hardship resulting directly or indirectly from the COVID-19 pandemic.
For a customer to be considered for assistance, there needs to be at least a 30-day past-due balance on the account that would have occurred between the timeframe of March 1, 2020, to December 30, 2020, and may not be used for past-due amounts prior to this time period. Funds cannot be used for deposits, down payments, fees, late fees, interest or penalties. Also, the customer must certify that they have experienced a financial hardship resulting directly or indirectly from the COVID-19 public health emergency or that they have experienced a hardship to pay during the COVID-19 public health emergency prior to receiving direct assistance. The deadline to apply for this program is Friday, Jan. 15.
To qualify for assistance, complete the online application at http://www.chesterfield.gov/utilities/assistance or call the department at 804-748-1291. Applicants needing assistance completing the form online, can email [email protected] with their name, address and phone number.
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